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You’ve signed up for the newsletter, but there’s a chance they don’t get delivered to your inbox. There’s a really simple process to prevent this from happening by adding our email to your allow list.

Have a look for your email provider below to find out how.

Add sender to contacts

1. Open the email and click the Contacts icon on the right-hand side.

Screenshot highlighting the Contacts icon in Gmail.


2. Select the sender and then click the Add to contacts icon at the top.

Screenshot highlighting the Add to contacts icon in Gmail.

And that’s it!

Create a whitelist filter

1. In your inbox, click the Settings icon in the top right corner, then click See all settings.

Screenshot highlighting Settings in Gmail.


2. Navigate to the Filters and Blocked Addresses tab and select Create a new filter.

image highlighting the Filters and blocked addresses tab in Gmail settings.


3. Simply add the email address you would like to allow in the From field and click Create filter.

Screenshot showing how to create a filter in Gmail


4. Select Never send it to Spam and (optionally) Always mark it as important. Click Create filter one last time and the email address will be added to your whitelist!

Screenshot showing filter options in Gmail.

Add sender to contacts

1. Open an email from the sender you would like to add to your contact list. Click the More icon at the top and then select Add sender to Contacts.

Screenshot highlighting how to add in a contact in Yahoo Mail.


2. Enter the contact details and click Save—you’re done!

Create an allow list filter

There are two ways to do this: the first is from the email itself, the second is by creating a filter in Settings.

From the email:

1. Open the email from the sender you would like to whitelist. Click the More icon at the top and select Filter messages like this.

Screenshot highlighting how to create a filter from the email in Yahoo.


2. Select the folder you would like future emails from this sender to be delivered to. In this case, the Inbox. You can further customize the filter by clicking on More options (more on that below).

Screenshot highlighting how to add an email filter in Yahoo.

Create a filter from Settings

1. In your inbox, in the top right-hand corner click Settings then select More settings.

Screenshot highlighting the settings in Yahoo.


2. In the left-hand menu select Filters then Add new filters. Here you can customize the filters further or create filters for whole domains instead of individual email addresses.

Enter a name for the filter and in the Set rules section, select contains and enter the email address or domain of the sender you wish to add.  

Note: If you wish to add all emails from a particular domain, you can select ends with and enter the domain (for example,

Under Choose a folder to move to, select Inbox and click Save.

Screenshot showing the filters section in Yahoo settings.

Adding emails to the safe sender list

1. Open an email from the sender you want to add. Click More actions in the top right of the email to open the drop-down menu and select Add to Safe senders.

Screenshot showing the more actions drop-down menu in an outlook email.


2. A pop-up will appear asking you to confirm that emails from this sender will not be sent to Junk. Click OK.

Screenshot of confirmation pop-up in Outlook.

Adding a contact in AOL

1. In AOL Mail, navigate to Contacts and click the New contact icon.

Screenshot highlighting how to add a new contact in AOL mail.


2. Add the contact details and click Add Contact. And that’s it!

Screenshot of the add new contact page in AOL mail.

If you don’t see your email provider above and want to know how you can add us to your contact lists, you can send us a message here.